EVENT PAYMENTS AND PAYOUTS The money is yours
the moment the guest pays.
Every online payment goes straight into your venue's own Stripe account. Floorful never holds your money, and you never wait until after the event to be paid.
30 days free. No monthly fee until it ends.
Where event payments usually go wrong
Many platforms collect the money and pay you after the event, or on their own schedule. In the middle of the season, that is your cash flow.
A percentage here, a service fee there, and a statement nobody can follow. The real cost of a night only shows up at the end of the month.
Card machine, bank transfer, a payment link from somewhere else, cash at the door. Nobody can say what a table has actually paid.
Straight into your own Stripe account
Connect your venue's Stripe account once. From then on, every ticket and table payment lands in it as the guest pays, and Stripe pays out to your bank on your own account's schedule.
- Floorful never holds your money
- Refunds, disputes and payouts in your own Stripe account
- The account stays yours if you ever leave
A checkout guests finish
Guests pay by card, Apple Pay or Google Pay on your own branded page, with the booking terms shown before they pay. Your team can also send a payment link, sell at the counter or take a table's balance at the door.
- Card, Apple Pay and Google Pay
- Payment links for bookings taken by phone
- Counter sales and door balances by cash or card
Every payment in one place
Each order shows what was paid, how and when, and a table booking shows its deposit, its balance and every payment in between. Reports break sales down by night, product and payment method.
- One statement per table booking
- Refunds sent to Stripe from the order
- Sales by night, product and payment method
Also included
- Published fees: €1 or 1% per ticket, €5 or 1% per table, paid by the guest
- Your own booking fee on top, which goes to your venue
- 12 currencies, including euros, pounds and dollars
- Complimentary tickets and tables with no fee at all
- Discounts and promo codes
- CSV exports of orders and sales
Questions
When do we get paid?
Each payment goes into your own Stripe account the moment the order is paid. Stripe then pays out to your bank on your account's own schedule. Floorful never holds the money.
What does Floorful charge per sale?
€1 or 1% per ticket, and €5 or 1% per table booking, whichever is higher. Both are paid by the guest at checkout, on top of the price, so they are not taken from your revenue.
Who pays the card processing fee?
The venue pays Stripe's standard processing fee on its own Stripe account. Floorful does not add anything to it.
Can we refund a guest?
Yes. Refunds are made from the order in Floorful and sent to Stripe, and the guest's tickets are updated so a refunded ticket no longer scans.
Put Floorful to work at your venue.
No monthly fee for 30 days. You only pay booking fees on what you sell.